Refund policy
We want your child to love Chompy Kids Heightener Gummies. That's why our Heightener Gummies are backed by a 90-day money-back guarantee, so you can try them risk-free.
90-Day Money-Back Guarantee
You have 90 days from your delivery date to decide if Chompy Kids is right for your child. If you're not satisfied for any reason, we'll make it right.
- Unopened, sealed bottles: return for a full refund or exchange within 90 days of delivery.
- Opened bottles: go ahead and try them — for hygiene and safety reasons we can't accept opened supplement bottles back, but you're still fully covered. Just contact us within 90 days and we'll issue a refund or replacement, no need to ship anything back.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, expired, or wrong, contact us within 7 days of delivery with photos of the product and packaging. We'll send a free replacement or full refund — return shipping is not required.
How to Claim Your Guarantee
- Email us with your order number and reason for the request.
- We'll confirm eligibility and next steps within 1–2 business days.
- For unopened bottles, we'll provide a return shipping address (see below).
- For opened bottles under the guarantee, we process your refund or replacement directly — no return shipping needed.
Return Shipping Costs
- Damaged, defective, or incorrect items: we cover return shipping.
- Change of mind (unopened bottles): customer covers return shipping costs.
- Opened bottles under the 90-Day Guarantee: no shipping needed.
Refunds
Approved refunds are issued to your original payment method within 5–10 business days of approval. Shipping fees are non-refundable unless the return is due to our error.
Subscription Orders
This guarantee applies to each individual shipment. To cancel or pause your subscription, [manage it here / contact us] before your next billing date.
Non-Returnable Items
- Products marked "Final Sale"
- Gift cards
- Requests made after 90 days from delivery